Testimonials
Read what students are saying about the CMPIC classes. All evaluation comments are on file at the University of Houston and in the CMPIC office.

"Another great class, enjoyed the theater. Information gained will help me with my clients and my personal process. Thanks a lot." Course 4 - CM Implementation, June 10, 2010

"Excellent and well defined course material. Instructor is very experienced and knowledgeable with a great sense of humor. Lots of book recommendations. Enjoy the courses very much." Course 2 - CM Structures, May 14, 2010

"Very interested and enlightened. Concepts are very well defined." Course 1 - CM Foundations, May 12, 2010

"It was a pleasure to be in this class. Steve's vast knowledge of CM and his ability to report it back to manufacturing, software, and various other industries was very helpful. I am looking forward to course 4, 5, & 6" Course 3 - CM Dynamics, June 15, 2010

"Well explained and entertaining." Course 3 - CM Dynamics, June 15, 2010

"Outstanding course!!! This is the first CM course I've taken that I would recommend. Very informative and will help me in my job." Course 6 - ANSI/EIA-649 Principles and Applications, June 10, 2010

"This by far was one of the best classes dealing with CM I've ever attended. It was good to hear it from someone with such broad experience." Course 6 - ANSI/EIA-649 Principles and Applications, June 10, 2010

"Outstanding class. Instructor was very knowledgable and entertaining." Course 6 - ANSI/EIA-649 Principles and Applications, June 10, 2010

"You made a potentially dry subject interesting and even exciting." Course 1 - CM Foundations, May 4, 2010

"The instructor led the class in a manner that held the attention of the students and made the classes very exciting & fun! I learned many new things that I plan to apply to my current role as CM." Course 1 - CM Foundations, April 7, 2010

"I enjoyed the class and see the need to be a part of this process. My thought coming into this class was that "it's common sense" but I understand there's more importance behind the principle/application." Course 6 - ANSI/EIA-649 Principles and Applications, March 3, 2010

"The Instructor knew and taught the course with enthusiasm and great knowledge. The course and configuration management is very new to me, but I am walking away with a lot of good information. Information that I know that I will be able to use as I begin my new position in CM. Thank you Steve!" Course 2 - CM Structures, April 9, 2010

"I wish I had the chance to take this class when I was hired on. It would have given me a better understanding of CM compared to the sparse training I was given." Course 1 - CM Foundations, April, 2010

"Enjoyed the practical real life experience Steve has in CM. It was invaluable as we asked questions and got usable information. " Course 4 - CM Implementation, February 11, 2010

"Courses 1 - 4 were great for me, someone who was somewhat familiar w/CM principles, but never heard the term "configuration management." The courses really put together all the pieces for me in an easily understood manner. Thank You." Course 4 - CM Implementation, February 11, 2010

"I couldn't have been more impressed with the wealth of CM knowledge contained in the course." Course 4 - CM Implementation, February 11, 2010

"Topics are realistic and up-to-date. [Instructor] is very approachable." Course 4 - CM Implementation, February 19, 2010

"Instructor was awesome, entertaining and knowledgeable." Course 3 - CM Dynamics, February 17, 2010

"Very enlightening class. Especially enjoyed the unique delivery of the CM processes." Course 1 - CM Foundations, February 2, 2010

"Approach has been enlightening - will definitely use information to drive improvements in my organization." Course 1 - CM Foundations, January 20, 2010

"This course was a thorough survey of the diversity of CM practices. I feel like I can now approach CM situations and not feel like there is a large chunk of CM that I'm missing." Course 4 - CM Implementation, December 10, 2009

"Best CM course I've taken. Loved the way the material fit all worlds...gov't and commercial." Course 3 - CM Dynamics, August 11, 2009

"Course by far exceeded expectations; awesome presentation of subject."Course 2 - CM Structures, July 16, 2009

"I loved the CM philosophy and how the material is for both government and commercial. Great speaker. Kept my interest and explained things at the user level. Very knowledgeable."Course 1 - CM Foundations, July 14, 2009

"[Course Material] Provided excellent ideas regarding the design of CM structures and template diagrams. [Instructor was] funny, yet informative, and provided ample opportunities for discussions, advice and critical thinking." Course 1 - CM Foundations, July 7, 2009

"This EIA649 course is awesome! I really learned a lot about this high-impact document. Everyone in industry should be required to complete it." Course 6 - ANSI/EIA-649A Principles & Applications, June 10, 2009

"I attended CMPIC Course 4, "CM Implementation." I want to thank Steve Easterbrook for the insightful presentation on implementing CM. The course covers soup to nuts in a few hours. Instructor insights and experience bring the subject matter to life. Steve’s suggestions for getting and keeping buy in will be most useful. After over 25 years of CM experience I found myself recharged and excited about trying some of his techniques. For students that have taken Courses 1 - 3, this one brings it all together, cementing the basic knowledge and skills with practical planning, implementation, and assessment guidance." Via Email, May 29, 2009

"Great class - touches on every aspect of Change Management being utilized in our workplace today." Course 3 - CM Dynamics, May 19, 2009

"Helped me think outside of my CM Box" Course 4 - CM Foundations, May 21, 2009

"Illustrates similarities, differences, and points out best practices and common pitfalls in CM Structures in common standards, recommended practices and best of all, real life." Course 2 - CM Structures, May 7, 2009

"The material distills down key points and commonality of a foundational and complex set of business processes, with volumes written about it, [and turns] it into something easily comprehendable by even those new to the field." Course 1 - CM Foundations, May 5, 2009

"This course ...is based on a broad survey of all major CM Standards and real life practices, and delivers the key points, and extracts the best practices while getting students to think critically about what practices are best for their environment." Course 1 - CM Foundations, May 5, 2009

"Provided multiple examples with their charts which reinforced our working knowledge of CM. Material is thorough and detailed." Course 1 - CM Foundations, April 15, 2009

"Good CM foundation info for any organization. Good reference data [in course material]." Course 1 - CM Foundations, April 15, 2009

"[Steve & Leo are] great speakers. Enjoyed associating personal experiences/stories with class material. Liked the different/updated approach on identification." Course 2 - CM Structures, April 17, 2009

"The course reinforced my understanding of the importance of CM in the workplace, but also enlightened me to how CM can and should be used in the entire product, IT and facilities environments." Course 2 - CM Structures, April 9, 2009

"Great, great course...Instructor's software and IT expertise is fantastic." Course 5 - CM for IT and Software Development, March 26, 2009

"...experienced teacher and excellent contents...clear and competent." Course 5 - CM for IT and Software Development, March 26, 2009

"The CM Foundations course provides superior knowledge for a CM professional regardless of experience level! Recommend use of this course for presentation to all [company] personnel." January 27, 2009

"Steve is highly skilled at presenting CM info. CM is tremendously detailed and requires someone to be able to bring experience, knowledge and levity - Steve does it all!" January 29, 2009

"This course should be presented to both [company] and [other] management! Would increase understanding and consistent approaches to CM." January 29, 2009

"GREAT!! This course far exceeded my expectations. The information and the instructor were great!!" January 27, 2009

"Great instructor. Keeps you on your toes. Associates your work environment to assist you." January 27, 2009

"Learned some valuable information that will help me in my CM employ." January 13, 2009

"Aspects of this course will help me to assess CM in my organization." January 15, 2009

"Steve and Leo each have a strong passion and knowledge for Configuration Management. Their vast experience allows them to provide realistic views of CM organizations. Many businesses have CM departments that perform their work by continually resolving urgent issues instead of implementing a systematic CM Process approach that results in accurate baselines, accounting for changes, reduction in errors, and increased efficiency and customer satisfaction. CMPIC contains the information required to learn how to implement a CM Process by providing understanding and structure. CMPIC has been a refreshing reprieve from the abstract, inconsistent and fragmented CM Process I've been struggling to manage for several years." January 15, 2009

"A fresh and open view of configuration management. The CMPIC courses guide you through the roots of configuration management to the latest standards and practices. Graduating students leave equipped with the knowledge to assess and improve their company's business processes from the workgroup to the enterprise level. CMPIC courses are a must for any company interested in becoming more efficient and improving the bottom line." August 27, 2008

"Easy to understand and good presentation." November 18, 2008

"Gentlemen, I thoroughly enjoyed and received great value from the CMPIC CM classes I just attended. ... Both the class and the material were head and shoulders above your competition. You truly are providing the next generation of CM training. I will recommend you to everyone I know...." July 27, 2008

"Both [instructors] very knowledgable and able to hold the attention of the class." November 18, 2008

"Informative, easy to follow." January 8, 2009

"[Instructor] Engaging, animated and very knowledgeable." January 6, 2009

"The course is very well designed - a good build to the concepts. Providing great info to actually use! The material gives enough information to be used as a reference, but not enough to make the presentation redundant. [Instructor] presentation skills are fabulous - always engaging. Credibility comes through crystal clear." September 30, 2008

"Excellent content...Baseline document and examples very well done." Course 5, September 25, 2008

"The instructors were both extremely knowledgeable and enthusiastic about the subject matter. This in addition to the well timed workshops made this certification course well worth the money and time spent. I feel this will enable me to be a more effective CM practitioner for my company." August 21, 2008

"Thank you. I really do feel motivated to go back...and try to improve the CM Process." November 20, 2008

"The Configuration Management Process Improvement Center (CMPIC) courses... were an excellent learning experience. It was vastly different from the [other] ... course six of us completed .... By contrast, the CMPIC course is an educational eye opener." August 22, 2008

"I really enjoyed the class and learned what I needed..." July 22, 2008

"[Instructor] Friendly and easy to understand." January 6, 2009

"Thank you for a very enjoyable and informative course!" July 24, 2008